The
service, which further reinforces Ithmaar Bank’s position as an innovative Islamic
retail bank, is available to all customers including new customers when they
open a new account and request a Debit Card as well to those requesting card
replacements.
Customers
can immediately collect their new Debit Card, with their name already printed,
directly from the branch upon opening their accounts. They will then instantly
receive their Personal Identification Number (PIN) by SMS on their registered
mobile number. Customers will be required to change this PIN through any
Ithmaar Bank ATM in order to start using their new card. They will also be able
to receive instant PIN reissuance for their Debit Card from the branch.
“At Ithmaar
Bank, we are committed to becoming one of the region’s premier Islamic retail
banks,” said Ithmaar Bank Chief Executive Officer, Ahmed Abdul Rahim.
“To do so, we invest both money and effort on becoming the Islamic retail bank
of choice and we realise that, to do so, we must understand our customers’ needs and work proactively, quickly and efficiently
to meet and exceed their expectations,” he said.
“We
recognised, for example, the inconvenience of opening a new account then having
to wait a few days or even, for that matter, a single day for the debit card. We
addressed this by bringing the process of physically issuing Debit Cards
directly into branches,” said Abdul Rahim.
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